Tech Mahindra Hiring - Chat Support Executive

Company Name:
Tech Mahindra

About Company:
Tech Mahindra is a leading global IT and business process services company, providing innovative solutions and services across industries. Known for its strong work culture, employee development programs, and international client base, Tech Mahindra empowers individuals to grow professionally while delivering top-notch customer solutions.

Job Role:
International Chat Process Executive

Location:
Noida, Uttar Pradesh

Job Responsibilities:

Handle customer queries effectively via chat platform.

Provide excellent customer service and maintain high satisfaction levels.

Work in office-based night shifts with rotational week offs.

Manage multiple chat conversations simultaneously while ensuring accuracy.

Collaborate with team members and supervisors to achieve performance targets.

Qualifications:

Freshers, graduates, or undergraduates can apply.

Both freshers and experienced candidates are welcome.

Skills:

Strong communication skills.

Customer handling and service skills.

Experience or familiarity with chat/non-voice processes is a plus.

Ability to work in rotational shifts and night shifts.

Salary:
₹2.75 – 4.75 LPA

Other Details:

Employment Type: Full-Time, Permanent

Department: Customer Success, Service & Operations

Role Category: Voice / Blended / International Chat Process

Benefits: Both-side cab facility, immediate joiners preferred

Key Skills:
Customer Service, Chat Support, Non-Voice, Chat Process, International BPO, Inbound Process, BPO, Blended Process, Customer Care Service, Voice Process, International Chat Process